Time for Anger Management

According to specialist Linda Wasmer Andrews, anger management options are gaining steam in he workplace. After popculture latched on to the idea in movies like "Anger Management," employers and employees a like are beginning to understand and appreciate the value of keeping a lid on hostility at work. "Anger is undoubtedly a factor in some of the 1.7 million violent victimizations (mostly assaults) that Americans experience while working each year. (This includes incidents involving customers, clients, students and other nonemployees.) Employers that don't address potential problems could pay a heavy price." Making the situation even more pertinent to the ever cost conscious employer is the bill associated with violent disruptions in the workplace. "If an employer ignores warning signs leading up to a violent incident, it could be held legally liable. But even if the company has done things right, the cost of defending itself averages $700,000," Anderson says. Clearly, it's in a company's best interest to deal with hostile employees before they become violent perpetrators."

When It’s Time For Anger Management:
Training can help all employees—not just
the worksite hothead—deal
productively with emotions.

By Linda Wasmer Andrews